Multi-award-winning Ghanaian gospel singer Celestine Donkor has narrated how she allegedly got scammed as she attempted to order fast food via online services.
The musician took to her official TikTok page to lament bitterly about her recent bad experience, which made her lose some money and create awareness for others not to fall victim to the alleged scam.
In the video, Celestine Donkor narrated that she wanted to play her role as a loving aunt and decided to order fast food as a surprise gift for her sister’s twins who were recently celebrating their birthdays.
The 2022 3Music Awards Gospel Act of the Year said she went online and searched for the Lapaz branch of the Papaye Fast Food joint, where she took a number to make an order for the food.
The singer noted that she called the number and was instructed to pay for the food and additional charges before it was to be delivered. However, she disagreed with the alleged customer service representative and insisted on picking up the food herself at the branch and paying for it in person.
Celestine Donkor said she finally agreed to the payment terms after being convinced of the need to pay for the order to be fast-tracked ahead of others.
The gospel musician noted that she realised she had made a mistake after allegedly sending the money to an individual’s phone number that did not bear Papaye Fast Food joint’s name.
The singer said she called the phone number after making payment and was informed that she had sent the money to Papaye and that the number belonged to an alleged manager of Papaye Fast Food joint.
Celestone Donkor noted that she finally realised she had been scammed immediately after she was instructed to enter another OTP code for her order to be confirmed.
She said she ended the call to avoid being scammed for a second time and realised that her airtime had been stolen and that she also received a notification from MTN Ghana, stating that her Mobile Money pin had been suspended after the alleged scammers attempted to transfer money from her account on several occasions.
According to her, she later drove her car to Papaye’s Lapaz branch, where she was informed that she had been scammed after she explained the issue to them.
The Okronkronhene hitmaker noted that the Papaye staff’s body language indicated that they allegedly knew about fraudsters using their business to scam unsuspecting individuals.
Celestine Donkor questioned why the popular fast-food joint had failed to create public awareness and warned Ghanaians against contacting the numbers associated with their online services.
She said despite making large payments to order the food for ten people, she was not concerned about the money she had lost but was rather interested in creating attention for others not to get scammed.
Celestine Donkor advised Ghanaians against paying for items online without them being delivered for them to see.
Watch the video below:
@celestinedonkormusic BEWARE!! Papaye fast food, online service is a scam/fraud @papayefastfoods ♬ original sound – Celestine Donkor
